The application consists of several pages that allow our customer and technician to   access our service data  sources. 

The viewing/editing pages of the application are:

Home

For user login

Ticket

Part 

User

Locate Customer 

Locate Ticket 

Navigating 

A common menu of options is located at the top and bottom of each data table page. This menu consists of the navigation controls, referred to as VCR controls due to their similarity to the controls on the front of a VCR set. 

1. The first button [ I< ]  moves you to the first record in the table. 
2. The next button [ < ] moves you to the next prior record. 
3. The next button [ > ] moves you to the next record in the table. 
4. The next button [ >I ]  moves you to the last record in the table.
5. The next button (with the blank page) is used to create a new record by service agencies and housing providers.
6. The last button (with binoculars) places you in a browse of the record in the table. This presents the records in a tabular format, allowing you to quickly scroll up and down through the records.

There are some fields which are required to register a record. Usually these are the  name and address. In addition, each record must have a unique name and password. These allow you to edit your records while keeping others from making changes. You may use the same name and password more than once. In order to enter or change a record, you need a log in  name a password that are managed by Novanis.